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Program Announcement

NYSERDA Single Family Programs Update

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Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: Monthly Contractor Update
Contact with Questions: [email protected]

NYSERDA Single Family Programs Update

Friday,  June 21, 2024 (This is rescheduled from June 14th)

8:30 a.m. – 10:00 a.m. ET

Webinar number 2534 278 7341

Event password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, please click here.

All webinars are recorded and links to the recordings are available on the Contractor Support site.

Updated Customer Utility Release Form

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To: Comfort Home Contractors
Regarding Programs: Comfort Home
Summary: Updated Customer Utility Release Form
Contact: [email protected]

NYSERDA has released an updated customer utility release form for use with Comfort Home. A copy was emailed on February 8th and is available from the Comfort Home SharePoint site. The workflow remains the same, a copy of the signed form still needs to be uploaded to SharePoint.

This form includes the following updates:

  1. Utility account number and POD number length and format information appears at the bottom of page 1.
  2. Minor updates to permissions were added to include required data sharing with the Department of Public Service as they regulate the work that NYSERDA does and the U.S. Department of Energy in preparation of the Inflation Reduction Act (IRA) funding.

This file, dated 2/8/24, may be used starting immediately. All customer signatures dated March 1, 2024 and beyond must use the new form.

Updated EmPower+ Pricing and Fuel Rates

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To: Contractors and Stakeholders
Regarding Programs: EmPower+
Summary: Updated EmPower+ Pricing and Fuel Rates
Contact: Please reach out to Contractor Support at 1-800-284-9069 with any questions

EmPower+ measure pricing and Program fuel rates have been updated and are effective as of February 23, 2024.

EmPower+ pricing was reviewed and updated to reflect changes to several variables including national inflation and consumer price index (CPI) data, and market price research.  The updated list can be found in Section 5.5 of the Program Manual on the Contractor Support site.

EmPower+ Program fuel rates for 2024 have been updated and posted on the Contractor Support website in Section 5.12 of the Program Manual. The fuel rates and EmPower pricing have been updated in the NY Home Energy Portal (NYHEP) currently and will be effective for any new project entered in NYHEP beginning February 23, 2024. NYSERDA finance has also updated their Proforma tool to reflect the updated fuel pricing.

For Program fuel rates, natural gas and electricity rates are based on the Joint Utilities 2021-2023 SC1 3-year average. Delivered fuels are based upon the NYSERDA New York Home Pricing Monitoring Program 2022-2023 averages. For cost-effectiveness calculations,  NYSERDA uses volumetric charges including supply (commodity), transmission and distribution, and other charges applied based on the supply volume.

If there are any questions, please reach out to Contractor Support at 1-800-284-9069.

EmPower+ Geo-eligibility Ending

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To: EmPower+ Contractors
Regarding Programs: EmPower+
Summary: EmPower+ Geo-eligibility Ending
Contact: Additional information will be provided in upcoming Program Announcements and on the February 2nd Contractor Webinar.

Effective February 1, 2024, geo-eligibility is no longer an option for determining EmPower+ income
eligibility. Certain funding sources that support EmPower+ do not allow for geo-eligibility as an option
for income verification. Below are estimated dates for the transition away from geo-eligibility:

  • February 1, 2024- geo-eligibility was shut down in the online application and on the
    EmPower+ Application web page. References to geo-eligibility were removed from EmPower+
    web pages and program documentation.
    − Households that have been determined to be geo-eligible prior to the shut off will have
    until April 15, 2024, to have work completed. After the shut off of geo-eligibility,
    contractors were given a list of customers who qualified with geo-eligibility.
  • April 15, 2024- Any EmPower+ project where the household was determined eligible by geoeligibility will need to be completed and closed out. Projects that are not completed at this time
    will be closed by CLEAResult. When the customer reapplies, a new enrollment will be created for
    them. Contractors can enter the information from the previous enrollment into the new
    enrollment.

Households determined to be eligible for EmPower+ through geo-eligibility were sent an email and
letter from NYSERDA. They were informed that their project must be completed no later than
April 15, 2024, or they will need to reapply to the program.

This change is only applicable to geo-eligibility in EmPower+; it does not impact the geo-eligibility
determination for interest rates through NYSERDA’s Residential Loan Fund.

Additional information will be provided in upcoming Program Announcements and found in the February 2nd Contractor recording here.

Updated Customer Attestation Form

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To: REA Contractors
Regarding Programs: REA
Summary: Updated Customer Attestation Form
Contact: [email protected]

NYSERDA has released an updated Attestation Form for use in the Residential Energy Assessment (REA) Program. There were minor updates to permissions to include required data sharing with the Department of Public Service as they regulate the work that NYSERDA does and the U.S. Department of Energy in preparation of the Inflation Reduction Act (IRA) funding.

This file (1-V3) should be used immediately and is available on the Contractor Website. All customer signatures dated March 1, 2024 and beyond must use the new form.