HPwES Contractor Support

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    • 2019-2020 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Home Performance with ENERGY STAR Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
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      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
      • Addendums
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    • Moderate Income Heat Pump Incentive Study
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    • CER Contacts
12/4/2020 → Watch Now → Contractor Check-In 12/4/2020
Topics Covered: Quick Adder Update, Non-Profit Guidance, GoldStar Update, Guidance for 120% Expiration and PA Extension
11/06/2020 → Watch Now → Contractor Check-In 11/06/2020
Topics Covered: On-The-Job Training Program: PON 3982, EmPCalc Updates: Heat Pumps and Project Submission
10/9/2020 → Watch Now → Contractor Check-In 10/9/2020 → Questions from the 10/9/2020 Contractor Meeting
Topics Covered: EmPower and Assisted Home Performance Heat Pump Pilot Study
9/18/2020 → Watch Now → Contractor Check-In 9/18/2020
Topics Covered: Remote Audit Strategies and Best Practices During COVID 19
8/21/2020 → Watch Now → Contractor Check-In 8/21/2020
Topics Covered: Blower Door Guidance, Manufactured Home Underbelly Guidance and NYSERDA and ENERGY STAR
8/7/2020 → Watch Now → Contractor Check-In 8/7/2020
Topics Covered: Update on BPI GoldStar Contractor Reimbursement-Kim Schryer, EmPower Insulation Accessories Change-Steve Smith, Overview of EmPower Referral Process-Lindsay Huba, Marketing Materials Overview
7/24/2020 → Watch Now → Contractor Check-In 7/24/2020
Topics Covered: Program Updates, SQA Updates and Contractor Discussions
7/10/2020 → Watch Now → Assisted Home Performance Direct Install Procedures and Guidelines
7/10/2020 → Watch Now → Contractor Check-In 7/10/2020
Topics Covered: Program Adjustments: Response to COVID 19 and Upcoming Program Changes
6/26/2020 → Watch Now → Contractor Check-In 6/26/2020
Topics Covered: EmPower Income Qualification, GJGNY Proforma Changes, Geo-Eligibility Pilot, BPI GoldStar, AHSP/GSHP LMI Adder, Program Redesign Update and Program Changes/PPE Updates
6/12/2020 → Watch Now → Contractor Check-In 6/12/2020
Topics Covered: Geo-Eligibility
6/5/2020 → Watch Now → Contractor Check-In 6/5/2020
Topics Covered: Safe Practices for Energy Efficiency Workers and PPE Reimbursement
5/29/2020 → Watch Now → Contractor Check-In 5/29/2020
12/4/2019 → Watch Now → Upcoming Changes to Market Rate Programs

1/30/2019 → Watch Now → Participation Agreement and Program Updates

» 2019-2020 NY Residential Existing Homes Program Participation Agreement Webinar Frequently Asked Questions

3/6/2018 → Watch Now → NYSERDA Learning Management System (LMS) Launch Contract Training   ***Updated LMS 06.15.2020
1/24/2018 → Watch Now → NYSERDA Portal Contract Training
10/26/2017 → Watch Now → Express Contract Training
8/15/2017 → Watch Now → NY HP Portal EmPower Workflow Training – Vendors
8/15/2017 → Watch Now Full| Lite → NY HP Portal EmPower Workflow Training – Contractors
12/16/2016 → Watch Now → NY Residential Existing Homes Programs Long Island Transition
10/19/2016 → Watch Now → Residential Financing Webinar: Updated Applications
9/8/2016 → Watch Now → Residential Financing Webinar

8/17/2016 → Watch Now → NYSERDA’s Residential Existing Homes Program Transition Webinar

» Q&A Session for NYSERDA’s Residential Existing Homes Programs Transition

» Transition of the Single Family Residential Programs

5/9/2016 → Home Performance, Photovoltaic, Solar Thermal and Renewable Heat Financing Webinar

» ReHomeNY Overview NYSERDA

» GreenSky

» Admirals Bank

3/2/2016 → Watch now → Blower Door -Beyond The Basics; an in-depth look into blower door testing and guidance for air-sealing

» Series Leakage Quick Sheets with Training Forms

» EPA Handout Air Sealing

» Flow Method House to Zone Laminate

1/30/2016 → Training Blog Post → BPI 1200 Implementation in the HPwES Program
1/20/2016 → Watch now → Best Business Practices in Home Performance Contracting
12/16/2015 → Watch now → BPI 1200 & ASHRAE Standards for the HPwES Program in 2016
12/03/2015 → Watch now → Understanding the Comprehensive Audit Report: A Review of Cake, Auditor, Optimiser, SnuggPro & TREAT Reporting
11/18/2015 → Watch now → Prescribing & Selling Air-Sealing; A Contractor’s Guide
10/28/2015 → Watch now → Accurate Savings Predictions
10/14/2015 → Watch now → New Contractor Training – Home Performance with ENERGY STAR (HPwES) Program Orientation
9/30/2015 → Watch now → Life after TRS Screening – HPwES Insulation Rules and Best Practices

8/26/2015 → Watch now → Basic Fundamentals of Domestic Hot Water Heating Sizing and Design

» Water Heater Selection Guide for Storage Water Heaters

7/20/2015 → Watch now → Introducing new Modeling Tools_for NYSERDA Home Performance Contractors

7/15/2015 → Watch now → Best Practices for Furnace Replacement

» NYS DOH Avoiding Oil Spills from Abandoned Heating Oil Fill Pipes

» Indoor Combustion Air

» Recommended Duct Velocities (FPM) for Residential Systems

6/17/2015 → Watch now → Selection of Heating Equipment for the Home Performance Salesforce
5/27/2015 → Watch now → Best Practices for HVAC Commissioning
4/13/2015 → Watch now → Truing Up to Billing Data – The Imperative for Accurate Software Estimations
3/30/2015 → Watch now → Contractor Support Plan & Help Center Advanced Training

3/2/2015 → Watch Now → Introduction to New Contractor Support Plan & Help Center

» Contractor Help Center Quick Guide

2/27/2015 → Watch Now → NYSERDA HPwES & EmPower – M&I/MIG and QACSS Training
11/17/2014 → Watch Now → New Software Pilot Orientation (HPXML)
11/12/2014 → Watch Now → New Audit Application Process
10/14/2014 → Watch Now → New Work Scope Submission and Approval Process Training Webinar

10/10/2014 → Watch Now → New Work Scope Submission and Approval Process – PSEGLI – Training Webinar

» User Guide NY Home Performance Portal

» Sample Home Performance Eligibility Summary Report

7/18/2014 → Watch Now → Early Wins Stakeholder Webinar

6/25/2014 → Watch Now → Pellet Stove Incentive Webinar

6/5/2014 → Watch Now → NY HP Portal Essentials

1/23/2014 → Watch Now → Residential Solar Photovoltaic (PV) Financing

11/18/2013 → Watch Now → Financing Webinar

5/31/2013 → Watch Now → Home Performance with ENERGY STAR, Assisted Home Performance, EmPower Coordination

11/14/2012 → Watch Now → NYSERDA 2012 Fall Marketing Campaign – Contractor Presentation

7/13/2012 → Watch Now → New Loan & Assisted Home Performance applications & new retrofit lighting guidelines

Upcoming Events

Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

EmPower/AHP Knowledge Articles

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8:30AM – 5PM

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