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NYHEP Updates

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To: All NYHEP Users
Regarding Programs: EmPower+
Summary: NYHEP Updates
Contact: If there are any questions on this, please reach out to contractor support at 1-800-284-9069.

Thank you for your feedback for the NY Home Energy Portal (NYHEP). NYSERDA and our developers are
working to make the requested improvements and release enhancements on a monthly cadence.
NYHEP will be updated on March 14, 2024 with the following changes:

  • All users: Ability to choose multiple document types when uploading a file
  • NYSERDA/Implementation users: Enhanced Implementation/Contractor profile features and management tools
  • Numerous back-end data exchange enhancements to streamline reporting and other bug fixes