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Contractor Support website redesigned and launched

Contractor Support website redesigned and launched

To: All Participating Contractors
Regarding Programs: EmPower NY and Assisted Home Performance with ENERGY STAR
Summary: Contractor Support website redesigned and launched.
Contact: Reach out to your Account Manager or contact Contractor Support at 800-284-9069 or support.residential@nyserda.ny.gov.

The Contractor Support website was redesigned and launched with the following improvements:

  1. Easier Navigation
    • Two menus; one along the top and another on the left side of page
    • Top menu contains links to external sites and who to contact
    • Left menu has simplified list and limited sub-sections
  2. Better Search functionality
    • Boolean operators (AND, OR and NOT)
    • Search by Tag – posts are tagged with key words for single click searches
  3. Forms page
    • All forms hyperlinked and listed on a single page, categorized by project submission stage
  4. Calendar subscription
    • Sync the Contractor Support calendar to your company/personal calendar app