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The NY Home Energy Portal is coming in Spring

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To: EmPower/AHP Contractors, REA Assessors, NYSERDA and CLEAResult
Regarding Programs: EmPower New York & Assisted Home Performance (EmPower+) and Residential Energy Assessment Program
Summary: The NY Home Energy Portal is coming in Spring. Attend training to learn how to use the platform
Contact: support.residential@nyserda.ny.gov

Are you ready for the NY Home Energy Portal? Attend training to be ready for the Spring 2023 launch – see dates below!

The NY Home Energy Portal, formally referred to as the Residential Market Engagement System (RMES), is a new online platform NYSERDA is implementing in Spring 2023. Get to know the platform now by watching the recorded NY Home Energy Portal demonstration and see how the platform can help manage your projects. Additionally, important information on the NY Home Energy Portal was covered in the January 6 and February 3 contractor webinars. Contractors are required to view these webinars if they were not present.

In-person Training Sessions – Invite Only

In-person sessions are limited to two seats per contractor. Contractors have been preassigned to locations. The designated Program lead will be notified by email with the following information:

  • Names of the two most active NY HP Portal users in your company. This can be used to help you identify the best staff to participate in the in-person session.
  • Registration link via SignUpGenius.
In Person – Invite Only
DayDateLocation# Sessions
Friday4/14/2023Newburgh2
Tuesday4/18/2023Buffalo2
Wednesday 4/19/2023Rochester2
Thursday4/20/2023Syracuse2

Virtual Training Sessions

If you cannot attend the in-person session or would like additional staff members to be trained, there will be live virtual sessions. For the virtual sessions, there is unlimited seating and sessions are available to all staff who want to be trained. Please register using the links below.

Virtual Session – Open to all
Day Date & TimeRegistration LinkAudience
Monday4/17/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Monday4/17/2023 2PM to 4PMNY Home Energy Portal Training for Appliance VendorsEmPower+ Appliance Vendors
Friday4/21/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors

Following the live sessions, a recorded virtual session will be posted and links will be provided to the contractor support site and the EmPower/AHP knowledge articles.

If you have questions, reach out to CONTRACTOR SUPPORT:

Call toll free: 800-284-9069

Email: support.residential@nyserda.ny.gov