Program Announcements from 3/27/2025 to 4/10/2025
Events, Training Opportunities and Conferences
NEW Required Spray Foam Trainings – Due October 2025
Program: EmPower+ and Comfort Home
To: EmPower+ and Comfort Home Participating Contractors
Summary: Required Spray Foam Training-Due October 2025
Contact with Questions: Contract support at (800) 284 – 9069 or email at [email protected]
For Participating Contractors installing spray foam through EmPower+ or Comfort Home, NYSERDA is requiring training for individuals to be completed no later than October 1, 2025. A list of the required training for Field Employees, Applicators, Crew Leaders, and Auditors can be found on the contractor support site at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/.
Contractors are required to keep documentation of all staff that attended the trainings. Documentation must include the training title, staff names, and dates the training was completed. At NYSERDA’s request, contractors must submit the training documentation within 48 hours of request.
Contractors will be required to submit a signed document that their company meets the new training requirements. This attestation form can be found at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/. Once completed, contractors can submit to [email protected].
For EmPower+ Participating Contractors, Section 5.2 of the Program Manual has been updated with the Spray Foam Training Requirements.
Information on the Spray Foam Training Requirements was provided as part of the November 1, 2024 Contractor Check-in Webinar, which was recorded and can be found at https://hpwescontractorsupport.com/webinars/.
If you have any questions, please contact Contractor Support at 800- 284–9069 or email at [email protected].
NEW NYSERDA Single Family Programs Update
Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: Monthly Contractor Update
Contact with Questions: [email protected]
NYSERDA Single Family Programs Update
Friday, April 4, 2025
8:30 a.m. – 10:00 a.m. ET
Webinar number: 2537 140 9396
Event Password: Energy1
All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, please click.
All webinars are recorded and links to the recordings are available on the Contractor Support site.
NYSERDA Participating Contractor Heat Pump Training Series II
Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: NYSERDA Participating Contractor Heat Pump Training Series II
Contact with Questions: [email protected]
NYSERDA Heat Pump Training Series
Fridays 8:00 a.m. – 9:00 a.m. ET
To register for the series, please click here.
| Date | Topic | Presenter |
|---|---|---|
| 04/11/25 | Over-sizing, Over-zoning, under-sizing with back up heat (5kw up to 20% of heating load) | SWA – Robb Aldrich |
| 04/25/25 | Design and placement of the system, Value engineering principles and practices | TRC – Matt Christie |
| 05/09/25 | Office Hours/feedback | TRC – JJ Sawicki |
| 05/23/25 | Ancillary/Miscellaneous – Exterior Equipment Placement Snow shields Condensate lines Dehumidification Avoiding mold growth in heads Manufacturer commissioning checklist | TRC – Chrissy Thisse |
| 06/13/25 | Using Manual J in Design- Putting it all together | TRC – TBD |
EmPower+
NEW Important Program Updates
Program: EmPower+
To: EmPower+ Participating Contractors
Summary: Important Program Updates
Contact with Questions: Contract support at (800) 284 – 9069 or email at [email protected]
Please see the following program updates. These were covered in more detail on the March 7, 2025, Contractor Check-in webinar, which can be reviewed in its entirely here: Webinars – Contractor Support.
Provisional Approvals
To maintain overall program continuity and equitable access to incentives, NYSERDA is implementing a new EmPower+ project management and approval process. The new approach will give NYSERDA the capability to manage the flow of projects in alignment with customer need and regional production goals.
A contractor will submit the proposed work scope for the customer’s project. After it is approved by CLEAResult, it will proceed to the Provisional Approval workflow step. When the work scope has been approved for installation, the project will move to final project submission and NYSERDA will send an auto generated email to the customer, contractor, and Hub letting them know the work scope has been approved and is ready for installation.
This change is expected to be implemented on April 2, 2025.
Refrigerators and Freezers
To ensure program funds are focused on measures that maximize benefits, including energy and cost savings to the consumer, the EmPower+ program has periodically assessed the performance of different measures and upgrades offered through the program. It has been determined that refrigerator and freezer replacements produce less significant cost savings as compared to other measures offered through EmPower+, so we have therefore reallocated that funding to higher impact measures, effective as of March 14, 2025. Projects with previously submitted and approved refrigerators and freezers will be allowed to proceed.
Onboarding New Contractors
Effective April 2, 2025, EmPower+ will focus the onboarding of new contractors to the following regions:
- North Country
- Capital Region
- Mid-Hudson
- New York City
If there are any questions, please contact Contract support at (800) 284 – 9069 or email at [email protected]
Residential Energy Assessments Program
No Announcements
No Announcements
Comfort Home Pilot
No Announcements
No Announcements
Green Jobs – Green New York Residential Financing Announcements
No Announcements
General Announcements
No Announcements
No Announcements