HPwES Contractor Support

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March 3, 2015 by CSGHPwES

Introduction to New Contractor Support Plan & Help Center | March 2, 2015

 

This training introduces users to the Help Center and provides a high level overview on how to utilize its key features. Furthermore, this presentation outlines the new Centralized Partner Support Plan.

Bou Reed of Conservation Services Group presented this training.

Click here to download a PDF of the slide deck from the presentation

Filed Under: Assisted HPwES, CSG, Help, HPwES, NY HP Portal, NYSERDA, Webinar Tagged With: CSG, HPwES, NY HP Portal, NYSERDA, Webinar

November 17, 2014 by CSGHPwES

New Software Pilot Orientation (HPXML) | November 17, 2014

First broadcast at noon on November 17, 2014, the New Software Pilot Orientation (HPXML) presentation was held to familiarize participating Home Performance contractors with the procedures necessary to test auditing tool software. Additionally, the session described upcoming changes to the Program’s workflow as well as the roles of various stakeholders in the pilot process.

The session was presented by Julie Caracino from NYSERDA, Kyle Archie from Conservation Services Group, and JJ Augenbraun from EnergySavvy.

Click here to download a PDF of the slide deck from the presentation

Filed Under: Assisted HPwES, CSG, Early Wins, EnergySavvy, HPwES, NY HP Portal, NYSERDA, Webinar Tagged With: Assisted HPwES, CSG, EnergySavvy, HPwES, NY HP Portal, NYSERDA, Webinar

November 12, 2014 by CSGHPwES

Streamlined Audit Application Process | November 12, 2014

Originally broadcast on Wednesday November 12th at 3:30pm, this training session was held to provide an overview of the new and streamlined free or reduced-cost audit application process for NYSERDA’s Home Performance with ENERGY STAR Program.

Led by CSG’s Tina Carton, the webinar covered a variety of topics ranging from updating NY HP Portal contact and task emails to instructions on submitting customer applications over the phone to unique cases encountered in the field. A question and answer section prompted by the audience is included in the latter half of the recording.

Click here to download a PDF of the slide deck from the presentation

Filed Under: Assisted HPwES, CSG, HPwES, NY HP Portal, NYSERDA, Webinar Tagged With: Assisted HPwES, CSG, HPwES, NY HP Portal, NYSERDA, Webinar

October 14, 2014 by CSGHPwES

New Work Scope Submission and Approval Process | October 14, 2014 at 8:30am

Led by Shelley Leatherwood of Conservation Services Group, this webinar provides contractors participating in the HPwES Program with an overview of the new work scope submission and approval process. The informational session was one of six trainings that took place between October 9th and October 14th.

The recorded video covers changes related to NYSERDA’s Early Wins initiative including the revised HP Portal workflow, a review of the Eligibility Screening Tool (EST), QA/QC sampling protocol updates, frequently asked questions, and a preview of future enhancements. A brief question and answer session was held at the end of the webinar as well.

Click here to download a PDF of the slide deck from the presentation. Several other documents referenced during the webinar are included below for your reference:

  • User Guide NY Home Performance Portal
  • New HPwES Work Scope Submission & Approval Process Quick Guide
  • Sample Home Performance Eligibility Summary Report

Filed Under: Assisted HPwES, CSG, Early Wins, HPwES, NY HP Portal, NYSERDA, Webinar Tagged With: Assisted HPwES, CSG, Early Wins, HPwES, NY HP Portal, NYSERDA, Webinar

October 10, 2014 by CSGHPwES

New Work Scope Submission and Approval Process – PSEG LI | October 10th, 2014 at 8:30am

Led by Shelley Leatherwood of Conservation Services Group, this webinar provides contractors participating in the HPwES Program with an overview of the new work scope submission and approval process. The informational session was one of six trainings that took place between October 9th and October 14th.

The recorded video covers changes related to NYSERDA’s Early Wins initiative including the revised HP Portal workflow, a review of the Eligibility Screening Tool (EST), QA/QC sampling protocol updates, frequently asked questions, and a preview of future enhancements. A brief question and answer session was held at the end of the webinar as well.

Please note that this session focused on the use of RHA for participating contractors serving the Long Island region through PSEG Long Island.

Click here to download a PDF version of the slide deck from the presentation.

Filed Under: Assisted HPwES, CSG, Early Wins, HPwES, NY HP Portal, NYSERDA, Webinar Tagged With: Assisted HPwES, CSG, Early Wins, HPwES, NY HP Portal, NYSERDA

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