HPwES Contractor Support

  • Home
  • NYSERDA Portal
  • Program Documents
    • 2019-2020 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Home Performance with ENERGY STAR Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
      • Addendums
    • OTDA Heat Pump Funding
    • National Grid KEDNY Equity Pilot
    • Project Submission Documents
    • Moderate Income Heat Pump Incentive Study
    • Program Announcements
      • Archived Program Announcements
        • Technical Bulletins
    • HPXML Compliant EmPCalc
    • Program Documents and Tools
    • New Contractor Guide
  • EmPower/AHP
    Knowledge Articles
  • Keys for Success
    • Events Calendar
    • Articles for Success
    • Webinars
    • Training Videos
  • Contacts
    • Contractor Support Contacts
    • Partner Support Contacts
    • Software Contacts
    • Program Contacts
    • Financing Contacts
    • CER Contacts

EmPower Required Documents:

Workscope Submission:

  • Homeowner Agreement or Rental Property Agreement
  • EmPCalc
  • House Diagram
  • Appliance Exchange Agreement
  • Energy Usage Waiver – if no bills are available
  • NEC Calculation Worksheet – Required when proposing an upgrade to a panel box
  • Field Change Order Form – Required for all workscope changes after approval
  • ProForma – Required when financing heat pumps
  • SHPO Form – if needed
  • Customer Attestation (Heat Pump Information Form) – Only required for projects with ASHP/GSHP measures (previously Heat Pump Demonstration Projects) 
  • National Grid Customer Self Attestation – Only required for KEDNY Pilot projects if the pilot funding amount is >$6000 OR contains custom measures on the Pilot Tab

Final Project Submission:

  • EmPCalc
  • Certificate of Completion
  • Contractor Attestation – Only required for projects with ASHP/GSHP measures (previously Heat Pump Demonstration Projects) 

Assisted Home Performance with ENERGY STAR Required Documents:

Workscope Submission:

  • Homeowner Agreement or Rental Property Agreement
  • EmPCalc 
  • House Diagram
  • Energy Usage Waiver – if no bills are available
  • NEC Calculation Worksheet – Required when proposing an upgrade to a panel box
  • SHPO Form – if needed
  • Customer Attestation (Heat Pump Information Form) – Only required for projects with ASHP/GSHP measures (previously Heat Pump Demonstration Projects) 

Final Project Submission:

  • Certificate of Completion
  • Contractor Attestation – Only required for projects with ASHP/GSHP measures (previously Heat Pump Demonstration Projects) 
  • Field Change Order Form – Required for all workscope changes after approval

Upcoming Events

Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

EmPower/AHP Knowledge Articles

Business Hours

Monday – Friday
8:30AM – 5PM

Copyright © 2022 · Log in