HPwES Contractor Support

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Home Performance with ENERGY STAR program documents can be found in the 2019-2020 Contractor Resource Manual in Section 8 – Operational Forms.
Section 8  – Operational Forms includes all Contract Submission and Completion documents.

Additional Program Documents:

ProForma Financial Worksheets
Tools to determine financial cost-effectiveness for projects utilizing NYSERDA financing.

NY HPwES Energy Pricing → rev. 06.29.2022
Current Program approved fuel rates.

Heat Pump Informational Form → rev. 03.30.2022
Waiver that customers must be provided and sign noting their understanding that a reduction in energy costs is not guaranteed and that it may increase.

HPwES HVAC Commissioning Airflow Test Procedures:

Temperature Rise → rev. 05.18.2015

DuctBlaster → rev. 05.18.2015

True Flow Plate → rev. 05.18.2015

Fan Curve (External Static Pressure) → rev. 05.18.2015

Coil Pressure → rev. 05.18.2015

User Guides:

NY Home Performance Portal User Guide
2019-2020 Contractor Resource Manual – Section 11 – Databases & Software

Submitting EmPower/ AHP Coordinated Projects to the NYHP Portal Quick Guide
2019-2020 Contractor Resource Manual – Section 5 – Operational Policies and Procedures

EmPower- Accepting or Declining Referrals in the HP Portal → rev. 06.18.2018

Aggregation Documents:

PUSH Buffalo Aggregation Projects
HPwES Work Scope Submission & Approval Process Quick Guide

LIPC Aggregation RHA Projects
HPwES Work Scope Submission & Approval Process Quick Guide

 

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Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

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