2019-2020 Contractor Resource Manual 

This section contains information about operational policies procedures that apply to the EmPower New York Program.

This section will evolve over time, as NYSERDA works to more fully integrate the administration of these two programs and align program processes and procedures.

Contractors shall read this section in detail, in addition to the other Operational Procedure sections that apply to the work they perform.

7.1 | Procedures for Referring Households into EmPower NY → rev. 09.01.2016

7.2 | EmPower NY Project Assignment Process → rev. 09.01.2016

7.3 | Evaluation of Potential for Energy Services → rev. 09.01.2016

7.4 | EmPower Energy Audit Process → rev. 09.01.2016

7.5 | Determination of Workscopes for 1-4 Unit Homes → rev. 09.01.2016

7.6 | Services to Rental Properties → rev. 09.01.2016

7.7  | EmPower NY Pricing → rev. 02.11.2021

7.8 | EmPower Electric Reduction Measures and Criteria → rev. 09.01.2016

7.9 | EmPower Home Performance Measures → rev. 09.01.2016

7.10 | EmPower Heating System Conversion Hotlines → rev. 09.01.2016

7.11 | EmPower Project Completion and Invoicing → rev. 09.01.2016

7.12 | EmPower Quality Control Procedures → rev. 09.01.2016

7.13 | EmPower Health and Safety Procedures → rev. 09.01.2016

7.14 | Weatherization Agency Participation → rev. 09.01.2016

7.15 | In Home Customer Education → rev. 09.01.2016

7.16 | EmPower In Home Education Manual → rev. 07.22.2016