HPwES Contractor Support

  • Home
  • NYSERDA Portal
  • Program Documents
    • 2019-2020 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Home Performance with ENERGY STAR Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
      • Addendums
    • 2016-2018 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Market Rate & Moderate Income (HPwES/AHPwES) Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
    • EmPower and Assisted Home Performance Heat Pump Demonstration Project
    • Program Announcements
      • Technical Bulletins
      • Archived Program Announcements
    • HPXML Compliant EmPCalc
    • HPXML Modeling Tools
    • Program Documents and Tools
    • New Contractor Guide
  • Keys for Success
    • Events Calendar
    • Articles for Success
    • Webinars
    • Training Videos
  • Contacts
    • Contractor Support Contacts
    • Partner Support Contacts
    • Software Contacts
    • Program Contacts
    • Financing Contacts
    • CER Contacts

2019-2020 Contractor Resource Manual

This section contains information about operational policies procedures that apply to both the Home Performance with ENERGY STAR and Assisted Home Performance with ENERGY STAR Projects.

This section will evolve over time, as NYSERDA works to more fully integrate the administration of these two programs and align program processes and procedures.

Contractors shall read this section in detail, in additional to the other Operational sections that apply to the work they perform.

6.1 | HPwES Operational Procedures Overview → rev. 09.01.2016

6.2 | HPwES Operational Procedures Flowchart → rev. 09.01.2016

6.3 | HPwES Eligible Measures and Accessories List → rev. 10.10.2018

6.3a | Assisted Home Performance Direct Install (AHP DI) → rev. 07.28.2020

6.4 | Comprehensive Energy Assessment Procedures → rev. 09.01.2016

6.5 | HPwES Insulation Policy → rev. 09.30.2016

6.6 | HPwES Lighting Policy → rev. 09.01.2016

6.7 | HPwES Fuel Conversion Policy → rev. 09.01.2016

6.8 | Cost Effectiveness Criteria → rev. 09.01.2016

6.9 | State Historic Preservation Office (SHPO) Review → rev. 09.01.2016

NYSERDA

Upcoming Events


NYSERDA Single Family Programs Update
05 March 2021


Residential Market Advisory Group Meeting
10 March 2021


HEP Energy Auditor
23 March 2021

Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

Business Hours

Monday – Friday
8:30AM – 5PM

Copyright © 2021 · Log in