This section contains information about operational policies and procedures that apply to both the Home Performance with ENERGY STAR and EmPower New York Programs.  This section will evolve over time, as NYSERDA works to more fully integrate the administration of these two programs and align program processes and procedures.

5.1 | Electronic Signature Policy → rev. 08.17.2021

5.2 | Effective Useful Life of Eligible Measures → rev. 10.10.2018

5.3 | Policy for Households Affected by Severe Weather Events → rev. 09.13.2016

5.4 | Handling Emergency Situations → rev. 09.01.2016

5.5 | Coordination of EmPower New York and Assisted Home Performance with ENERGY STAR Projects → rev. 09.01.2016

5.5a | Customer Referral Guidelines for Coordination of Assisted Home Performance & EmPower → rev. 09.01.2016

5.5b | EmPower NY/Assisted Home Performance FAQs → rev. 09.13.2016

5.6 | OTDA Funding for Heat Pump Projects → rev. 04.14.2022

5.7 | Not For Profit Guidance → rev.08.19.2021

5.8 | Pellet Stove Guidelines → rev.03.28.2022

5.9 | No Heat Guidelines → rev.03.28.2022

5.10 | Heat Pump Installation Requirements → rev.03.28.2022

5.11 | Fossil Fuel Conversion Policy → rev.06.17.2022

5.12 | Combined Residential Application Project Assignment Process → rev.03.28.2022

5.13 | Guidelines for Heating System Replacement → rev.03.28.2022

5.14 | Direct Install Measures → rev.04.25.2022

5.15 | EmPower AHPwES Eligible Measures and Accessories → rev.06.17.2022

5.16 | Determination of Tier 1 and Tier 3 Workscopes and Incentive Caps → rev.03.28.2022

5.17 | Home Energy Assessments → rev.03.28.2022

5.18 | Measures and Installation Criteria → rev.03.28.2022