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November 19, 2015 by CSGHPwES

Prescribing & Selling Air-Sealing; A Contractor’s Guide | November 18, 2015

As a Home Performance Contractor, your air-sealing efforts may be invisible to your customers but the benefits can be substantial in energy savings, comfort and indoor air quality. Communicating the value of these benefits to your customers is just the first step to a successful air-sealing project.

Finding where to cost effectively air-seal and estimate the overall air leakage reduction in a home takes skill, knowledge and experience. Every home you enter is different and brings with it new challenges. Training your auditors and crews to pinpoint air-sealing opportunities in a home is crucial to achieving the results that you are looking for.

Predicting air-sealing savings can be challenging. Application of your building science knowledge and whole house approach in the reduction of air leakage will help result in positive results and customer satisfaction.

Also part of this webinar we discuss how to correctly model air-sealing and insulation measures per the program policy.

Some of the topics covered in the webinar include:

  • How to identify air-sealing opportunities
  • How to effectively communicate the benefits of air-sealing to your customers
  • How to communicate the diagnosed plan to your team
  • How to better meet your projections

Earl Hicks, Senior Technical Analyst, and Ryan Moore, Senior Account Manager, from CLEAResult presented this training.

Click here to download a PDF of the deck slide from this presentation.

This webinar was previously presented live. It does not qualify for BPI CEUs. Check the Events Calendar for upcoming events.

Filed Under: HPwES, NYSERDA, Webinar Tagged With: Air Sealing, Contractor Support, Help, HPwES, NYSERDA, Webinar

October 29, 2015 by CSGHPwES

Accurate Savings Predictions | October 28, 2015

The history of the Home Performance with ENERGY STAR program has been built on saving customers energy.

Predictions are given to the customer about how much energy they can expect to save.  To make sure these predictions are realized the home must be well understood and modeled accurately.  Accurately projecting savings requires good data and how much you predict to save your customers is important. This starts during the home assessment and is captured in the model.

Recent evaluation has shown that customers are not seeing the savings they expect post improvement.

This webinar will provide information on how you can bring realization rates and savings predictions into alignment.

Some items covered in this webinar include:

  • Contributing factors to unrealized savings
  • Accuracy in data collection
  • Tightening up true-up activities

Earl Hicks and Robert Grindrod, Senior Technical Analysts, and Ryan Moore and Peter Hoke, Senior Account Managers, from CLEAResult presented this training.

Click here to download a PDF of the deck slide from this presentation.

This webinar was previously presented live. It does not qualify for BPI CEUs. Check the Events Calendar for upcoming events.

Filed Under: HPwES, NYSERDA, Webinar Tagged With: Contractor Support, Help, HPwES, NYSERDA, true-up, Webinar

October 26, 2015 by CSGHPwES

New Contractor Training | Quick Training 11: HPwES Project Completed – Quality Assurance (QA)

This training video describes an overview of the Quality Assurance (QA) inspection and QA Contractor Honeywell, QA Contractor Scoring System (QA CSS), Material & Installation (M&I) Guidelines, inspection process, inspection results and resolving a QA. It is the last in a series of eleven instructional videos. Narrated by CLEAResult’s Paige Asdoorian, this training resource guides participating HPwES contractors through various steps in the QA process.

For additional help or assistance, please contact your Senior Account Manager or visit our Contractor Support page.

Filed Under: Help, HPwES, New Contractor Quick Training, NYSERDA, Webinar Tagged With: Contractor Support, Help, Honeywell, M&I, New Contractor Quick Training, QA CSS, Webinar

October 26, 2015 by CSGHPwES

New Contractor Training | Quick Training 10: Net Promoter Score (NPS)

This training video describes an overview of Net Promoter Score (NPS). It is the tenth in a series of eleven instructional videos. Narrated by CLEAResult’s Lea Campbell, this training resource guides participating HPwES contractors through how NPS is used in the HPwES Program.

For additional help or assistance, please contact your Senior Account Manager or visit our Contractor Support page.

Filed Under: CSG, Help, New Contractor Quick Training, NYSERDA, Webinar Tagged With: Contractor Support, Help, New Contractor Quick Training, tutorial, Webinar

October 26, 2015 by CSGHPwES

New Contractor Training | Quick Training 9: Project Completion & Testing Out

This training video describes the process of Program required paperwork for project completion, best practices for test-out, project workflow overview, and best practices for customer follow-up and referrals. It is the ninth in a series of eleven instructional videos. Narrated by CLEAResult’s Earl Hicks, this training resource guides participating HPwES contractors through the various steps for completing a project.

For additional help or assistance, please contact your Senior Account Manager or visit our Contractor Support page.

Filed Under: Help, HPwES, New Contractor Quick Training, NYSERDA, Webinar Tagged With: Contractor Support, Help, New Contractor Quick Training, Webinar

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