HPwES Contractor Support

  • Home
  • NYSERDA Portal
  • Program Documents
    • 2019-2020 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Home Performance with ENERGY STAR Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
      • Addendums
    • OTDA Heat Pump Funding
    • National Grid KEDNY Equity Pilot
    • Project Submission Documents
    • Moderate Income Heat Pump Incentive Study
    • Program Announcements
      • Archived Program Announcements
        • Technical Bulletins
    • HPXML Compliant EmPCalc
    • Program Documents and Tools
    • New Contractor Guide
  • EmPower/AHP
    Knowledge Articles
  • Keys for Success
    • Events Calendar
    • Articles for Success
    • Webinars
    • Training Videos
  • Contacts
    • Contractor Support Contacts
    • Partner Support Contacts
    • Software Contacts
    • Program Contacts
    • Financing Contacts
    • CER Contacts

July 22, 2016 by CSGHPwES

Updated BPI-1200 Implementation in the HPwES Program | July 16, 2016

The following PowerPoint slide deck is an updated presentation of the BPI-1200 Implementation in the HPwES Program training from January 30, 2016. This updated PowerPoint slide deck was originally presented at the BPCA Meeting in Marathon, NY on July 16, 2016.

Updated topics covered in the BPI-1200 Implementation in the HPwES Program presentation include:

  • BPI-1200 Highlights of Key Changes
  • ASHRAE 62.2-2013
  • Implementation in HPwES Program
    • Timeline
    • MIG Revisions & Feedback
    • Quality Assurance Inspections
  • Clearing Up Misconceptions

Ryan Moore, Senior Account Manager, Lea Campbell, Contractor Support and Response Manager, and Earl Hicks, Sr. Technical Analyst, from CLEAResult presented this training.

Click here to download a PDF of the deck slide from this presentation.

Filed Under: BPI, CSG, NYSERDA Tagged With: ASHRAE, BPI, Gas Leak Detection, HPwES, M&I, NYSERDA

March 3, 2016 by CSGHPwES

Blower Door – Beyond The Basics | March 2, 2016

As a Home Performance Contractor, you strive to bring building science and home comfort together to provide an outstanding experience for your customers.  Leveraging your equipment to solve complex housing design issues is one of the best ways to provide comprehensive solutions to increase the comfort and efficiency.  This month we will look at the best tool in your toolbox to achieve this mission, your blower door.

This month’s technical webinar will dive deeper into this fundamental piece of diagnostic equipment that is commonly used on a daily basis.

Topics to be covered will include the following:

  • Blower door technology and the future
  • Using your blower door with additional equipment like IR and smoke
  • Home configuration and zonal pressure
  • Blower door for internal quality assurance
  • Using the blower door to drive sales

Earl Hicks, Senior Technical Analyst, and Ryan Moore, Senior Account Manager, from CLEAResult presented this training.

Click here to download a PDF of the deck slide from this presentation.

This webinar was previously presented live. It does not qualify for BPI CEUs. Check the Events Calendar for upcoming events.

Filed Under: BPI, HPwES, NYSERDA, Webinar Tagged With: Air Sealing, BPI, HPwES, NYSERDA, Webinar

December 17, 2015 by CSGHPwES

BPI 1200 & ASHRAE Standards | December 16, 2015

As the Home Performance industry matures so does the standards that drive it. BPI and ASHRAE have updated standards the HPwES Program is based on and these changes will have an impact on both the way you interact with your customers and their homes.

With the introduction of the BPI 1200 Standard Practice for Basic Analysis of Buildings, it is important to identify the major differences from the soon-to-be retired BPI Building Analysis Standard and how it affects the way you test buildings and provide recommendations. The BPI 1200 Standard incorporates ASHRAE’s 62.2-2013 Ventilation and Acceptable Indoor Air Quality in Low-Rise Residential Buildings Standard which modifies the way air-tightness is considered.

These Standards will become effective January 1, 2016. Our goal is to make sure that you are familiar with the requirements of these standards and are prepared to deploy them. This webinar will explore the changes and how these new standards impact your projects.

Topics to be covered in the webinar:

  • Key differences between BPI 1200 and legacy BPI Standards
  • Diagnostic test equipment requirements to comply with the BPI 1200 Standard
  • Identifying the differences in ventilation requirements
  • Program implementation of ASHRAE 62.2-2013
  • Changes to Program forms for data collection

Louis Marrongelli and Earl Hicks, Sr. Technical Analysts from CLEAResult presented this training.

Click here to download a PDF of the deck slide from this presentation.

This webinar was previously presented live. It does not qualify for BPI CEUs. Check the Events Calendar for upcoming events.

Filed Under: Assisted HPwES, BPI, HPwES, NYSERDA, Webinar Tagged With: ASHRAE, BPI, HPwES, standard, Webinar

August 20, 2014 by CSGHPwES

Moving to BPI’s 1100 Standard | August 20, 2014

Informational webinar led by Mark Hutchins, Quality Assurance Manager at CSG. The purpose of this 90-minute webinar is to walk through each section of BPI-1100-T-201x (also known as the “Home Energy Auditing Standard”) to examine how they differ from the previous training standards. Because BPI 1100 only covers “what to do” as opposed to “how to do it,” Mark will also provide a preview of what to expect from BPI-1200-S-201x or “Standard Practice for Basic Analysis of Buildings.”

Filed Under: BPI, HPwES, NYSERDA, Webinar Tagged With: BPI, HPwES, NYSERDA, Webinar

Webinars

Home Performance Webinars

All Program contractors can view recordings and download the presentation PDFs. For additional recorded sessions, please visit the Training Videos page.

Date → Recording → PDF of Presentations

8/05/2022 → Watch Now → Contractor Check In 8/05/2022
Topics Covered: Standards and Quality Assurance Updates, EmPCalc and Program Updates
7/01/2022 → Watch Now → Contractor Check In 7/01/2022
Topics Covered: Case Escalation Process Review, Finance and ProForma Changes, Attribution Logo, Spanish Application, Program Changes-Insulation Debris, Panel Box Clarification, IRS Mileage, Delivered Fuel Rate Update, AHP Audit Process Changes
5/06/2022 → Watch Now → Contractor Check In 5/06/2022
Topics Covered: Rental Property Rule Clarification, Showerheads, Glass Block Windows, Healthy Homes Pilot Contractor Enrollment, CLEAResult Address Change, HEAP Cooling, New Logo
4/20/2022 → Watch Now → Financing Solutions- Meet New Lenders for NYS 4/20/2022
4/01/2022 → Watch Now → Contractor Check In 4/01/2022
Topics Covered: Program point of contact, Program savings and realization rates, Direct Install, EmPCalc updates, and Program change Q&A
3/17/2022 → Watch Now → Q&A Session: Follow Up on Trainings 4-6
Topics Covered: Questions from Program changes trainings 4-6
3/15/2022 → Watch Now → Final Project Submission and Payout
Topics Covered: Documents and forms required for final project submission and payout and Review of the process in the NY HP Portal for payout in EmPower NY and HPwES Express Contract workflows
3/10/2022 → Watch Now → Workscope Submission
Topics Covered: Review of the process for the submission of projects in the NY HP Portal for approval in both the EmPower NY and HPwES Express Contract workflows
3/08/2022 → Watch Now → Eligible Measures List/EmPCalc
Topics Covered: How to use and interpret the new eligible measures list and How to use the redesigned EmPCalc and where additional information on the calculations can be found
3/04/2022 → Watch Now → Contractor Check In 3/04/2022
Topics Covered: HEAP Heat Pump Update and Program Changes Q & A
3/01/2022 → Watch Now → Audit & Direct Install
Topics Covered: Overview of the Program requirements for home energy assessments, Review Direct Install of approved neasures, and Review of NY HP Portal steps for both EmPower NY and HPwES Express Contract workflows
2/24/2022 → Watch Now → Application – Salesforce-Referrals-Documentation
Topics Covered: Review of the Combined Residential Application process and subsequent improvements and What to expect with the end of Express Audits and Combined Projects
2/22/2022 → Watch Now → Introduction & Overview
Topics Covered: Review of the upcoming Program changes in relation to the series of trainings developed and the resources available to navigate the changes
2/04/2022 → Watch Now → Contractor Check-In 2/04/2022
Topics Covered: OTDA HEAP Heat Pump Funding, Using a tax return for determining income, March 28 Program Change Trainings, and SQA Portal Update
1/13/2022 → Watch Now → Combined Application Improvements
Topics Covered: Review of recent improvements to Combined Application
1/07/2022 → Watch Now → Contractor Check-In 1/07/2022
Topics Covered: Change of Proof-No Income Requirement and EmPCalc Demo
12/03/2021 → Watch Now → Contractor Check-In 12/03/2021
Topics Covered: National Grid-Total Home Comfort Program, AHP-EmPower Certificate of Completion Update, Healthy Homes, BPI Site Supervisor and EmPower Pricing Survey Update 
11/5/2021 → Watch Now → Contractor Check-In 11/5/2021
Topics Covered: Landlord Rules
10/08/2021 → Watch Now → Contractor Check-In 10/08/2021
Topics Covered: Quick Reminders, Upcoming Program Changes, Tracking Deferrals, No-Heat Process and Pellet Stoves
9/10/2021 → Watch Now → Contractor Check-In 9/10/2021
Topics Covered: Landlord Rules-Revisit, Not-For-Profit Guidance, Payment Cycle, Program Referrals and FAQ
8/06/2021 → Watch Now → Contractor Check-In 8/06/2021
Topics Covered: BPI Supervisor Certificate, Subsidy Expiration Dates, Digital Signature Guidance, Income Limits Update and Regional Meetings
6/04/2021 → Watch Now → Contractor Check-In 6/04/2021
Topics Covered: BPI Sit Supervisor Certificate, RGGI Update, Spray Foam Update, COVID-19 Safe Business Practices Update and SQA Update
5/06/2021 → Watch Now → Contractor Check-In 5/06/2021
Topics Covered: NYSERDA Heat Pump Planner, NYSERDA Cooperative Meeting, Participation Agreement Updates, BPI Field Supervisor Certificate and Partial Payments
4/02/2021 → Watch Now → Contractor Check-In 4/02/2021
Topics Covered: Vaccination Update, COVID Procedures Check-In, BPI Site Supervisor Cert & Procedures, Payment Issue Procedure and EmPower+ Program Update
3/05/2021 → Watch Now → Contractor Check-In 3/05/2021
Topics Covered: Referrals, Healthy Homes Value Based Pilot, Direct Install, Landlord Rules, Changes to EmPower, Heat Pump Adder Study Updates and EmPCalc Updates
2/05/2021 → Watch Now → Contractor Check-In 2/05/2021
Topics Covered: EmPower Pricing/Fuel Rates, Adding Pellet Stoves to EmPower+ and Heat Pump Adder Update
1/08/2021 → Watch Now → Contractor Check-In 1/08/2021
Topics Covered: Program Modifications, EmPower Pricing Survey, BPCA Presentation and GJGNY Financing-New Loan Products

Archived Webinars

  • 1
  • 2
  • Next Page »

Upcoming Events

Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

EmPower/AHP Knowledge Articles

Business Hours

Monday – Friday
8:30AM – 5PM

Copyright © 2022 · Log in