Tuesday 03 December 2019
3:00PM-4:30PM

BPI - Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking

Customer Response Cards/Online Reviews: You Need to Know What Your Customers are Thinking

Tuesday, December 3rd, 2019 at 3PM EDT/12PM PDT 

Earn up to 1.5 BPI CEUs. 
BPI Certified Professionals must attend entire webinar to receive CEUs.

It is imperative that today’s company owner/manager receive steady feedback from their customers. The company needs to know the customers opinion of their service, office staff and overall quality of work. Properly designed and presented Customer Response Cards and/or online reviews provide the needed information for today’s contractor to tweak their companies for maximum profitability. Several physical cards/online review systems will be discussed along with information on how to present the cards including incentive systems for your technicians to give the cards out.

 Free to BPI GoldStar Contractors and BPI Test Centers/Proctors

Click here to register for this webinar.

The Presenter

Tom Grandy

Visit the BPI GoldStar Contractor Webinar page for more upcoming webinars.

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