BPI - Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking
Customer Response Cards/Online Reviews: You Need to Know What Your Customers are Thinking
Tuesday, December 3rd, 2019 at 3PM EDT/12PM PDT
Earn up to 1.5 BPI CEUs.
BPI Certified Professionals must attend entire webinar to receive CEUs.
It is imperative that today’s company owner/manager receive steady feedback from their customers. The company needs to know the customers opinion of their service, office staff and overall quality of work. Properly designed and presented Customer Response Cards and/or online reviews provide the needed information for today’s contractor to tweak their companies for maximum profitability. Several physical cards/online review systems will be discussed along with information on how to present the cards including incentive systems for your technicians to give the cards out.
Free to BPI GoldStar Contractors and BPI Test Centers/Proctors
Click here to register for this webinar.
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