HPwES Contractor Support

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    • 2019-2020 Contractor Resource Manual
      • Section 1 – Contacts
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      • Section 3 – Customer Participation
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      • Section 5 – Operational Policies and Procedures
      • Section 6 – Home Performance with ENERGY STAR Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
    • 2016-2018 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Market Rate & Moderate Income (HPwES/AHPwES) Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
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2019-2020 Contractor Resource Manual

This section contains information about resources available to Participating Contractors and policies and procedures for use of the materials.

12.1 | Marketing Resources and Policies → rev. 09.01.2016

12.2 | List of Available Marketing Documents → rev. 09.01.2016
 
12.3 | NYSERDA Logo Attribution Guidelines → rev. 12.19.2018

Upcoming Events


NYSWDA - BPI Heating Professional
19 February 2019


NYSWDA - HVAC Troubleshooting Techniques
26 February 2019


BPI - Finding and Fixing the Profit-Killing Hidden Costs in Your Business - Part II of III
12 March 2019

Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

Business Hours

Monday – Friday
8:30AM – 5PM

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