HPwES Contractor Support

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      • Section 1 – Contacts
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    • 2016-2018 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Market Rate & Moderate Income (HPwES/AHPwES) Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
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      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
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Administrative Services Contacts


General Inquiries

Toll Free: (800) 284-9069
Email: support.residential@nyserda.ny.gov


Scott Desnoyers – Operations Manager

Phone: (518) 207-4509
Email: scott.desnoyers@clearesult.com


Technical Services Contacts


Lea Campbell – Program Manager

Phone: (518) 207-4510
Email: lea.campbell@clearesult.com


Account Management Staff


Ryan Moore – Sr. Account Program Manager

Phone: (518) 207-4531
Cell: (518) 414-0521
Email: ryan.moore@clearesult.com


Jim Guyer – Field Manager

Phone: (518) 207-4572
Email: jim.guyer@clearesult.com


John Calarco – Account Manager

Phone: (631) 590-5719
Cell: (631) 905-6105
Email: john.calarco@clearesult.com


Shane Claflin – Account Manager

Phone: (518) 207-4527
Cell: (518) 491-6081
Email: shane.claflin@clearesult.com


Zach Kerlin – Account Manager

Phone: (518) 207-4563
Cell: (315) 534-1008
Email: zachary.kerlin@clearesult.com


Dave Krebs – Account Manager

Phone: (518) 207-4572
Cell: (716) 818-1303
Email: david.krebs@clearesult.com


Brian Sheridan – Account Manager

Phone: (518) 207-4541
Cell: (585) 269-0450
Email: brian.sheridan@clearesult.com


Ben Eckstein – Associate Account Manager

Phone: (518) 207-4520
Email: ben.eckstein@clearesult.com


Technical Support Resource Staff


Earl Hicks – Senior Residential Field Specialist

Email: earl.hicks@clearesult.com


Louis Marrongelli – Senior Building Science Consultant

Email: louis.marrongelli@clearesult.com


Technical Review Staff


Pete Hoke – Operations Manager

Phone: (518) 207-4534
Email: peter.hoke@clearesult.com


Steve Smith – Program Analyst

Email: steven.smith@clearesult.com


Paige Asdoorian – Program Analyst

Email: paige.asdoorian@clearesult.com


Brian DiPiazza – Program Coordinator

Email: brian.dipiazza@clearesult.com


David Piper – Program Coordinator

Email: david.piper@clearesult.com


Chris Whittet – Program Specialist

Email: chris.whittet@clearesult.com


Evan Roz – Senior Program Consultant

Email: evan.roz@clearesult.com

Upcoming Events


NYSWDA - BPI Heating Professional
19 February 2019


NYSWDA - HVAC Troubleshooting Techniques
26 February 2019


BPI - Finding and Fixing the Profit-Killing Hidden Costs in Your Business - Part II of III
12 March 2019

Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

Business Hours

Monday – Friday
8:30AM – 5PM

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